Post Project Terms
We are committed to ensuring that your website remains functional, secure, and optimised. Please review our post project terms carefully.
- Website Handling
You agree to handle the website in accordance with the training session provided by Firmtable during the online meeting. This includes managing content, updating information, and adhering to best practices for website maintenance. - Credentials Security
You understand the importance of maintaining the confidentiality of login credentials, including usernames, passwords, and administrative access. These credentials should only be shared with authorised individuals within your organisation and should not be disclosed to any third parties without prior consent from Firmtable. - Maintenance Plan Inclusions
If you are subscribed to a maintenance plan with Firmtable, we will perform regular theme & plugin updates, bug fixes, and other essential maintenance tasks to ensure the smooth operation of your website. - Limitations of Maintenance
While we strive to provide comprehensive maintenance services, certain tasks such as major redesigns, development of new features, or SEO optimizations may not be included in the maintenance plan. Additional services may be available upon request and may incur additional fees. - Responsibility for Backend Changes
Any changes made to the website’s backend, layout, or functionality by you or any third party without prior approval from Firmtable may affect the performance and security of the website. We shall not be held responsible for any issues arising from unauthorised modifications. - Post-Completion Support
We provide a limited period of post-completion support to address any technical issues or bugs that may arise after the website is handed over to you. This support period is typically 15-30 days, after which additional support may be available at our discretion and may incur additional fees. - Ownership and Copyright
Upon the successful completion of your website project and the settlement of all fees, you’ll maintain ownership of the website content and assets.
However, at Firmtable, we take pride in showcasing the exceptional work we’ve collaborated on. Therefore, we reserve the right to feature your website in our portfolio and promotional materials, unless expressly agreed otherwise. - Content Responsibility
Your contribution to the website’s content is pivotal to its success. We trust in your ability to provide accurate and lawful content, encompassing text, images, videos, and other media. By ensuring the integrity of your content, you’ll help us deliver a website that exceeds expectations. Additionally, you agree to indemnify Firmtable against any claims of copyright infringement or violation of intellectual property rights associated with the content you provide. - Third-Party Services
Should your website incorporate third-party services or integrations, such as payment gateways or social media platforms, it’s imperative to adhere to the terms and conditions stipulated by these services. While we’re committed to supporting you, please note that Firmtable cannot assume liability for any issues or disputes arising from interactions with these third-party services. - Modification of Terms
At Firmtable, we value transparency and strive to maintain open communication with our clients. Consequently, we reserve the right to modify these terms and conditions as necessary. Rest assured, any alterations will be promptly communicated to you via email or through our website.
